Hi Patrick.
I appreciate you for performing the resolution provided to isolate the issue you had with your company data. I'm here to here to share with you some additional troubleshooting steps to isolate the issue.
To get started, I recommend accessing your QuickBooks data using a supported browser to isolate the issue. In most cases, the QuickBooks app or the device you're using may affect the QuickBooks' performance.
- Open this link: https://c18.qbo.intuit.com/qbo18/login?pagereq=proadvisor.
- Enter your username and password.
- Tap Sign In.
- Review your data from there.
If your data loads fine from there, I recommend reaching out to our Support Team for further assistance. A live agent can access your account securely and check the performance of your application.
For additional tips, while working with QuickBooks in the future, you can open the topics from our help articles. Here's the link: Help articles, video tutorials, and more.
If you have any other follow-up questions, let me know by adding a comment below. I'm always here to help. Have a good one!
