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We can generate the Open Purchase Order List report to verify if there are any open POs, @evinna.
First, the quantity on purchase orders will reflect if there are one or more open POs associated with that particular item. To verify, follow these steps to run the report:
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If the issue persists, contact our live support team for further assistance. They have tools to check your accounts and initiate a screen-sharing session to review the issue and get a reliable solution.
Consider checking this article to see your best sellers, what's on hand, the cost of goods, and more: Use reports to see your sales and inventory status in QBO.
Please let us know if you have any other QuickBooks-related concerns.