Thanks for getting back with clarifications, nonbish. Let me route you to the right line for assistance concerning QuickBooks Online (QBO) for Students. 

Intuit provides a different forum where support assists customers on different platforms. Since you’re using QuickBooks for students, I recommend you contact our dedicated support team by emailing them or chatting with them. That way, we can get your queries addressed accordingly. You can visit this website and scroll to the Need help? Section to begin: Intuit for Education.

Furthermore, you can scan through Intuit for Education FAQs to learn more about the Intuit Education Program (IEP): It contains resources for educators and students that can help them build their career skills for the future with the use of Quickbooks.

Don’t hesitate to get back to this thread if you have questions about my instructions above. I’ll be delighted to work with you again to help you. Take care!