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Discover the updated GST rates in QuickBooks Online Singapore Find out more

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Replying to:
MelroseV
QuickBooks Team

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Thank you for your prompt response, hybrid.

 

Let's perform some troubleshooting steps so you can filter the transaction in the QuickBooks Mobile App.

 

Here are some quick steps to fix most app-related issues:

  1. Change the Wifi data connection on your device to 4G (varies by device).
  2. Close and restart the app.
  3. Clear app data. To do this:
    1. Open your device Settings.
    2. Select Apps (varies by device).
    3. Choose the QuickBooks app from the list, then select Storage.
    4. Select clear data.
  4. Power down and restart your device.
  5. Uninstall and reinstall the app.

 

Additionally, you can try logging in to the browser. If you see your transactions then you can filter it. I recommend to uninstall and reinstall the app.

 

In case you need to see a table list that contains various features that are supported on mobile devices, you can read this article: Compare mobile app features.

 

If you have any additional concerns besides filtering your transaction in the QuickBooks Mobile App, please post them here in the community. I'll be around to lend a hand. Stay Safe!