Thanks for responding to us with additional details on how the transactions were recorded, Rose81. I'll share details and guide you through the process of clearing out the open bills and applying for the payments.
The payments you have made will appear as unapplied cash bill payments, as they have not been associated with any open bills. This is particularly noticeable when running your Profit and Loss statement, as it may reflect this situation.
Most of the time, you would normally see them when:
- a bill payment for a vendor is recorded before entering the bills
- if you entered bill payments without matching them to bills
Follow these steps to clear them out and attach the bill payments to the open vendor invoices:
- With the Profit and Loss report open, look for the section Unapplied Cash Bill Payment Expense.
- Select the total amount. Take note of the vendor and amount for each bill payment in the list.
- Click the + New button and select Pay bills.
- If you see bills matching the bill payments in the list, select the checkboxes next to them, then click Save.
Repeat the steps for any bill payments left on the list. Let me also share these articles for additional resources when clearing them out:
Just in case you can't see an Unapplied Cash Payment account, the transactions will show as a credit in your A/P ledger. In this case, you can go back use the Pay bills feature and scroll down to the Credits section to apply the existing payment.
Please don't hesitate to reply here if you need any further assistance applying those vendor payments, Rose81. We are always happy to help ensure everything is properly recorded and accounted for in QuickBooks Online.
