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Discover the updated GST rates in QuickBooks Online Singapore Find out more

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Replying to:
jenop2
QuickBooks Team

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Hi there, Rocky.

 

We always strive to deliver the best solution and customer support whenever you need it. I can only imagine what it has been like trying to reach out multiple times about this issue. 

 

Please note that price adjustments enable us to constantly reinvest in our ecosystem of products based on customer feedback. You can visit our Firm of the Future Blog to learn more about our QuickBooks Accountant innovations.

 

Being able to restore your clients subscription to ProAdvisor billing is also very important to us. However, we would need to take a closer look at your account to check what happened to your client's billing history. 

 

Having said that, let me give you this article to get the contact details of our ProAdvisor Support Team: Contact QuickBooks Online Accountant and ProAdvisor Support.

 

A tool-free number is also provided in that article.

 

The Community is always here if you need anything else.