It's nice to see you being part of the Community, @connie.
I appreciate you following my colleague's direction above to modify Purchase Order No. Since it won't auto-populate, I'll share some troubleshooting steps we can perform.
After selecting the Custom transaction numbers, you should be able to enter your number preference and have QuickBooks automatically fill in the field the next time you create the PO.
To fix the issue with your PO no. field, let's isolate this by using a private browser or incognito mode. It doesn't retain local files that affect the system's performance.
Here are the keyboard shortcuts you can use according to the browser you're using:
- For Firefox, press Ctrl + Shift + P
- For Chrome, press Ctrl + Shift + N
- For Safari, hold down Command + Shift + N
From there, create a Purchase Order to check if the PO no. auto-fills. If so, you'll need to clear the browser's cache to start with a clean slate. You can also use other supported browsers as alternatives to verify it's not a webpage issue.
You'll want to read about copying an estimate onto a purchase order. It includes the steps you can do if you're unable to copy some of the items over to the purchase order.
See this article for a complete guide to linking an accepted purchase order to a transaction for your supplier: Add purchase orders to expenses, bills, or cheques in QuickBooks Online.
Please know that I'm just a reply away if you need any further assistance handling purchase orders. It'll be my pleasure to help you with any vendor-related concerns you may have.
