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Discover the updated GST rates in QuickBooks Online Singapore Find out more

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seline_ng-hotmai
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Hi KurtKyle,

 

I had tested and the barcode scanner seems working well because there wasn't any issue for me to scan it in product listing. Search engine able to find all the barcode item which already added into list.

 

The scanning malfunction happened only when creating invoice function. The barcode which already in product listing wasn't able to retrieve data in "Product/Service" column under "Invoice".

The weird scenario is some barcode was able to search and input automatically. But 90% of items in my product list are not able run by scanner. ONLY manual typing works for search engine.

 

I'm using a customize invoice template for my company. Before this, I tried QB standard template in trial version, no issue for me to scan & search data in product list when issuing invoice.

 

Any other solution for this? In need support to solve this bugs.