cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Discover the updated GST rates in QuickBooks Online Singapore Find out more

Reply to message

View discussion in a popup

Replying to:
Jack8989
Level 1

Unable to update QB Premier (2014 Edition): Error 15227

Hi, 

I'm facing issues with updating my QB Premier (2014 Desktop Edition, Canada). As a result, I am unable to move my files to QB Online; I get stuck on a page where QB prompts me to update my software before moving to QBO. 

 

Some additional details below: 

- On the "Update Now" tab, updates for "Premier" shows error 15227

- I've tried solutions that I found online, to no avail (E.g Using trial version, resetting updates, tried the online restoration tool:US version)

 

I'm not sure what else I can do, and the Canada site seems to have phased out updates for 2014 on their site so I can't download it manually.. 

 

If there are any other ways I can move my files to QBO, please enlighten me. Thank you!