cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Discover the updated GST rates in QuickBooks Online Singapore Find out more

Reply to message

View discussion in a popup

Replying to:
JeanneIvo
Level 1

Vendor Credits and using them properly

I just switched to QB online from the desktop version.  My biggest problem is that we pay most of our bills off of statements that can have dozens of invoices and credits.  In the desktop version, I could choose exactly the credit I wanted to use.  Online, it appears that I can only choose an amount.  Further, the program seems to deduct that amount from the oldest credit instead of matching an existing credit amount.  This is going to cause me all kinds of headaches as we don't always receive credits in a timely manner.  It was ok (but so much more work) doing the first round of bill statements, but now credits that I know I have used show as still available for use and the older credits no longer show on the Vendor Balance Detail report so I don't know what I really have outstanding. Have a missed an important detail on how to use QB Online to pay bills or is this a nightmare from which I'll never wake?