I can help you change the transaction's status from paid to unpaid in QuickBooks Online (QBO),
accounts.
If you're referring to a paid invoice, you can delete the Receive Payment transaction linked from that invoice.
Here's how:
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Click Invoicing from the left menu.
- Choose Invoices, and click View/Edit to open the invoice transaction.
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Under Payment Status, click the 1 payment link and click on the Date hyperlink.
- Click the More tab and choose Delete.
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Click Yes to confirm.
If you're referring to a paid bill, you can delete the Pay Bills transaction linked from that bill.
Here's how:
- Click Expenses from the left menu.
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Choose Expenses, and click View/Edit to open the bill transaction.
- Under Payment Status, click the 1 payment link and click on the Date hyperlink.
- Click the More tab and choose Delete.
- Click Yes to confirm.
Please leave a comment below if you need anything else with managing transactions in QBO. I'd be glad to help.