I appreciate the update you've provided about Kotak Bank connectivity to QuickBooks Online (QBO), @anandshah. With this, I can guide you in the right direction to help resolve the said issue. This way, you'll be able to get back on track in no time.
Yes, we've received an update that the connectivity issue between Kotak Bank and QBO is already resolved. However, since you're still unable to connect and download your transactions, I'd recommend contacting our Customer Care team again. They can forward your concern to our banking engineers for further investigation. Here's how:
- Log in to your QuickBooks Online (QBO) account.
- Go to the Help menu.
- Select Contact us.
- Follow the on-screen instructions to connect with our live support.
Meanwhile, you're already on the right track in manually updating your six Kotak accounts. If you wish to learn more about the importing process, you can check out this article: Upload transactions into QuickBooks Online. It also contains instructions about reconciling your account to keep it accurate and free of errors.
Once resolved, you can categorise and match your Kotak transactions to the existing entries in QBO. Just go to the Banking menu's For Review tab to complete this process. This way, you can keep your books accurate.
Please let me know if you have other concerns.I'm just around to help. Take care always.
