Thanks for coming here, care-lizzom-com.

I understand your desire to reach our chat support. In fact, I'm here to offer you some help.

May I know what are you trying to achieve? I'd appreciate any additional details that you can provide and I'd be happy to find a solution for it.

You can also visit our Help articles page in case you've got other QuickBooks questions.

Regarding your concern about you, being unable to use the QuickBooks Chat Support, our support schedule is affected due to limited staffing caused by COVID-19. In spite of that, the Community is always open for any concerns. 

Though you can still try reaching out to our chat support during the scheduled hours.

Here's how:

1. Go to the Gear icon.
2. Click Contact Us.
3. Enter your question.
4. Click Let's talk.
5. Choose Message an agent.
   
   

In addition, here's an article you can read to learn more about our available support: Support hours and types.

Just leave me comment below or post again if you have any other questions. I'll be here to lend a hand.