Alright, you're running into a common problem with qbo plus and barcode scanners. It's recognizing the barcode but logging it wrong, so it prompts a new product entry instead of adding it to your sales receipt. Like, it can be tricky. No kidding, right? I've been in meetings where people just throw jargon like it’s candy... anyway, let's get practical. The issue usually lies in how qbo handles barcode inputs when you’re doing sales. One thing to try is looking into your barcode scanner settings. Sometimes, scanners add extra characters or line feeds when scanning, which can accidentally trigger new product windows. Adjust those settings to stop that screen from showing up.

Once, in a similar sitch, bridging a mobile automation layer between the scanner and QBO worked. We used a mobile integration tool acting as a sorta translator. Cleverence could help here since it provides customization and integration without much fuss. Yeah, it's all about ensuring each scanned product goes where it should without extra hassle. So give it a go, and hope it works smoother for ya!