I appreciate you taking the time to contact our Customer Care Team, Loredana. I'm here to help you by providing the best time to reach them.

Before anything else, feel free to share your concerns or questions right here on the Community page. We're available around the clock and committed to delivering prompt and precise responses to help you keep your business operating seamlessly.

However, if you prefer to contact our support team directly, here's how to contact with them and the updated business hours that align with your specific subscription:

Here's how:

1. Click the Help menu.
2. In the pop-up panel, go to the Search tab.
3. Hit the Contact Us button.
4. From the text box, type in your concern.
5. Click Chat with us.

Please check the availability hours to ensure your concern will be addressed. Here's the best time to contact:

• Phone support available Weekdays from 8:30 AM to 6:30 PM AEDT.
• Start a chat with a Support expert available Weekdays from 7:00 AM to 10:00 PM AEDT and Weekends from 8:00 AM to 8:00 PM AEDT.
• QuickBooks Advanced Weekend Support is from 8:00 AM to 6:00 PM AEDT.

For more detailed information on the best available schedule, contact our Customer Care Support Team. Check out this article: Get help with QuickBooks products and services.

Moreover, I've included a link for you to explore. These resources can be incredibly valuable for future reference and may help address any further questions you might have: QuickBooks Learn and Support Global.

We are dedicated to resolving every issue efficiently to provide the best solutions. Should you need assistance with our Community team? Just Reply down below, and we're ready to assist you.