Hi there, So Hum.
I appreciate you getting back to the Community and confirming your account region and the steps you have taken to resolve the issue.
Since you have completed the recommended troubleshooting steps for receiving the verification code, I suggest contacting our Customer Care Team to conduct a thorough investigation into why the verification codes are not being received.
The process may need you to provide your confidential information. To maintain your privacy, it’s best to contact them. You can do so by following the steps below:
- Log in to your QuickBooks Online account.
- Go to the Menu section and click Help (?).
- Click Articles and Support, and tap Contact Us at the bottom.
- Follow the onscreen instructions to connect with us.
Additionally, refer to this article for other options when contacting them. You can also scroll down to the bottom to see their support schedule, and hours to contact them at the time of your convenience: Get help with QuickBooks products and services.
Moreover, discover how to utilize your QuickBooks debit card for cash withdrawals and purchases in this article: Use the QuickBooks debit card to get your cash.
For a list of articles that may help you with the most commonly asked questions, we can check this out: QuickBooks Checking FAQ.
I’ll keep this thread open for your queries about connecting your debit card, So Hum, or any QuickBooks-related matters. The Community always has your back. Stay safe!
