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Replying to:
So Hum Wellness
Level 2

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RE: Verification Code Issue with QuickBooks Checking

 

Dear QuickBooks Support,

 

Thank you for your response and for offering to help with this issue. I can confirm that my company is a US-based business.

 

Regarding the verification code, Apple Pay and Wallet only allow for receiving the confirmation code either via text message or by calling in the QuickBooks Customer Service number (see screenshots). I have tried both options repeatedly over the past week without success.

 

Additionally, I have already contacted Apple Support, and they confirmed that only the card issuer (QuickBooks via Green Dot) can supply the required verification code. There are no issues with my mobile device, as I’ve been able to add three other cards to Apple Pay and Wallet without any problems. The issue appears to be isolated to the QuickBooks card.

 

To summarize:

1. I’ve verified that there are no issues with my email or mobile device.

2. Apple has confirmed that the card issuer must supply the verification code.

3. I am unable to proceed without your assistance.

 

I appreciate your attention to this matter and kindly request an expedited resolution so I can successfully add my QuickBooks card to Apple Pay and Wallet. Please let me know if there are any further steps required on my end.

 

Thank you for your help, and I look forward to your response.