Its now the 9th of March and Qbo hasn't functioned for me since late Oct. Engineers are apparently working tirelessly at this to fix a font issue.

Im starting to understand the bigger picture now. The problem is probably a corruption in my file, which is Qbo problem by the way. Im probably one of a few with this issue and its not your priority whatsoever to fix this issue. Qbo please don't lie with a silly response! 40 euro a month doesn't cover a cost of an engineer to fix this, so unless a larger group is been effected its not a concern for you. To my stupidly I placed my business with qbo, realising now I literally have no control to fix a problem. 

Its literally fixing a silly font problem & nearly 5 months now waiting on an engineer is joke. I really dont know if I should laugh or cry at this point. You should of moved me onto a fresh account months ago if you dont have the skills or time to fix a font problem. Charing me monthly for what?? Truth is, you wont have customers left if this is how you proactively fix a critical issue in your system. Im so F***** angry about it.

You wrote this email to me on the 2/22/2024

"The next update will be on 2/19/2024.
 
Your satisfaction is of utmost importance to us, and we appreciate your patience and understanding as we work to resolve this issue. We will continue to keep you updated on our progress."

What update?? thats an old date by the way and I got no update prior or after this.

Satisfaction. Are you actually been serious. You F**** my business the last 5 months.