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Replying to:
JuliaMikkaelaQ
QuickBooks Team

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Hi there, @accounts396

 

I understand the frustration and distress you're experiencing with QuickBooks, as you've been unable to print essential documents for months. This issue has significantly impacted your business, particularly during your busiest time of the year. I commend your efforts to find workarounds to continue serving your customers despite the challenges you've faced. 

 

Moreover, I want to assure you that our Product engineers are still working to find an accurate solution to fix this issue. While the investigation is still ongoing, you can regularly check your email or directly reach our Customer Support team for updates and relevant information from our engineers. 

For future reference, you may refer to this article on how to edit and personalize your sales forms, ensuring they are professional and tailored to your business needs: Customise invoices, quotes, and sales receipts in QuickBooks Online.

 

We appreciate your patience and dedication to finding solutions to continue serving your customers during this challenging time. We're just a comment away if you have any additional questions about this issue.