We appreciate you performing some troubleshooting steps to get the Billing and Subscription page working. Cases like this, I'd suggest contacting our Customer Support Team. They'll further investigate what's causing this issue.
They'll also help
you update your payment information. Here's how to reach them:
- Click Help on the top menu.
- Choose Contact us.
- Enter can't access Billing and Subscription page in the What can we help you with? field.
- Click Let's talk.
- Choose Start an email to connect with us.
I have articles here about updating billing information and subscription:
Visit the Community if you need anything else in managing your account in QuickBooks Online. I'm always here to help.
