Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Hello there, @pbentvelsen-onpu. I'm here to help you get through this so you can successfully set up a two-step verification in your QuickBooks Online (QBO) account.
First, allow me to share some possible reasons why you didn't receive a verification text message:
It's also possible that the phone number you entered was not selected as the default setting in QuickBooks Online (QBO) to send the text message verification. To fix this, you can set up code verification via text message. Here's how:
Then, go back to the QBO login page to sign in and access your account.
To learn more about multi-factor authentication, please refer to this article: Verify your account with multi-factor authentication.
Please let me know in the comments if you have other multi-factor authentication concerns in QBO. I'm always ready to help. Take care and have a great day.