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drizzt395
Level 1

Dashboard showing incorrect expenses and provit as result of a voided account

Due to problems reconciling my credit card and chequeing account, I thought I would create a creditcard2 and chequing2 account and start from scratch, but this seems to have made matters worse. Now when I go to dashboard its showing me double my expenses and income, even though I voided these 2 newly created accounts.

 

When I go to expenses, there are 2 new entries, credit card expense and cheque expense with memo 'created by QB online to adjust balance for deletion. In both these transactions, I see that they are from the creditcard2 and chequing2 that I created. 

 

I am unable to void them as I get "Error occured while voiding transaction with id: [292]"

I am unable also unable to void or delete them as it says they are related to an account that is inactive, please make active. 

 

Now after making them active, I am able to delete the expense entries. But then when I make them inactive again, these 2 expense entries come back up. I am stuck in a vicious loop

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