Hi @FROG2,

Thanks for reaching out to the Community. I'm also an employee and I would also wonder if my billable rates are not reflecting accurately. I've reached out to our team and shared your concern and cases with them, so we can find a fix and prevent this from happening again and in the future.

Someone will reach out to you and the lines of communication will remain open here in the Community. If you don't hear from us soon, please let us know and we will make sure to follow-up.

Feel free to let us know if you have other concerns with QB Time and QuickBooks Online. We're here to help.