Have you tried performing the steps shared by Kristine Mae, Btoups?
There are times that the unexpected issues on the pages we've opened like QuickBooks can be resolved by performing the basic troubleshooting steps.
Afterward, let's open the Billing & Subscription page again.
If you still get the same thing, it would be best to reach out to our Phone Support team. An agent will take a look at your account and verify this issue further. I'll show you how:
- From the ? Help icon, and then click Contact Us.
- Enter Billing and Subscription is not working.
- Click Let's talk.
- Choose either Message an Agent or Get a callback.
Also, you may have called our support beyond the business hours. This can be the reason why your call was not answered. Rest assured, once our business hours resume, an agent will help you with this concern.
In case you want to view your billing history, you can check this article: View your QuickBooks Online payment history.
Please let me know if you still need my help!
