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Want an expert to help you set up your QuickBooks Online? Find out how: Click here

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Replying to:
Kurt_M
QuickBooks Team

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Thanks for joining the thread, @blueworld2801-gm. I'll share some insights about your subscription charges concern.


QuickBooks Online (QBO) offers a variety of subscriptions, each with its own price. I recommend reviewing your account to determine why you were charged that amount. To check your subscription, here's how:

 

  1. Go to the Gear icon.
  2. Select Account and Settings under YOUR COMPANY column.
  3. Click the Billing & Subscription tab.
  4. Click on Done.

 

You can also consider contacting our QuickBooks Online Support Team. This way, they can check and investigate your account to know why QBO charged you that much.

 

To Begin, these are the steps:

 

  1. Select (?) Help.
  2. In the Search tab, select Contact us.
  3. Enter the topic you need help with. You can also enter questions or ask to talk to somebody.
  4. Select Continue.
  5. Choose a way to connect with us:
  • Start a chat with a support expert.
  • Request that we call you back.
  • Get the phone number to call our support line.

 

Feel free to visit these links for future reference:

 

 

I'll be here in the Community if you have any additional QuickBooks-related concerns. Feel free to leave a comment down below. Take care!