cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Want an expert to help you set up your QuickBooks Online? Find out how: Click here

Reply to message

View discussion in a popup

Replying to:
RenjolynC
QuickBooks Team

Reply to message

Thanks for reaching out to us with regard to your renewal concern, Vakul.

 

The Community is a live forum that all users can use and chime in on. Therefore, we're unable to perform a callback. Let me share the steps on how you can reach out to our Customer Care Team, along with the renew your subscription article. 

 

Please take note that our Live chat support is available from M-F, 9:30 AM to 6:00 PM.

 

Here's how: 

 

  1. Click the Help icon located in the upper right-hand corner.
  2. In the Search window, click the Contact Us button located at the bottom.
  3. Enter your question and click Let's talk.
  4. Choose Start a chat.

If you have the new QuickBooks Assistant help update, you can follow these steps:

  1. In your QuickBooks Online account, go to the Help > Assistant.
  2. Type Talk to a human and enter what do you need help with.
  3. Click No if none of the articles shared are helpful and select Start a chat.

To learn more about the reactivation process, check out this link: Renew my account subscription.

 

Please feel free to post a reply here if there's anything else you need help with after reactivating your subscription. I'll be around to assist you. Take care and stay safe!