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Replying to:
katherinejoyceO
QuickBooks Team

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Thanks for joining in this thread, @Brown7805. For the security of your account, only the user with Full Admin access can see and make changes in your merchant account information. 

 

 

Here's how you can update your business information: 

 

  1. Log in to your QuickBooks Payments account.
  2. From the menu, select Account, then Account Profile.
  3. Go to the Account Holder/Business Information section.
  4. Select Edit.
  5. Change your business information as desired, then hit Submit.

 

Check out this link for more insights about updating your business and account information in your QuickBooks Payments account.

 

For future reference, check out this link to get their most updated contact information: Contact Merchant Services Team.

 

Let me know if you have additional concerns. I'm always here to help.