I love to help you with your issue about QuickBooks Online (QBO), jnyboer.

To ensure that I'm on the same page, can you add more details about the assistance you need? Any additional data would be greatly appreciated so I can provide you with the right information.

In the meantime, if you need some assistance with managing your account, you can visit our Community Help Articles hub.

Keep me posted so I can help you further. Take care always and have a great day.