Thank you for posting your response in this thread, steve29.
You can reach out to the third-party application for your payroll service. Since QuickBooks Online Payroll is only available in the US.
If your business is located in the US and you're using a Payroll subscription for QuickBooks Online. We can perform some troubleshooting steps to fix your issue.
Your computer saves a lot of browsing data that help load web pages faster. However, these can also be outdated data that can cause minor browsing issues and prevent you from managing your payroll.
These are the links for the steps to clear cache for your browser:
Once done, make sure that you restart your browser. It will help refresh the browser and start in a clean slate.
If the issue persists, you contact our support team to help you void the paycheck.
Also, here's an article that you can surely use to set up direct deposits for your employees.
Let me know if you have follow-up questions about paychecks. I'm always here to help. Have a nice day!
