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Replying to:
CharleneMaeF
QuickBooks Team

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 I'm here to share how to arrange a callback, CG007.

 

We've improved the process of contacting our QuickBooks Support Team.  I'd suggest following the updated steps below:

 

  1. Click the Help (?) icon at the top.
  2. On the Assistant tab, click Talk to a human.
  3. Enter your issue or question on the Type something field, then click the send icon.
  4. Choose I still need a human.
  5. Select Get help from a human.
  6. Click on the Have us call you option.

 

Aside from arranging a callback, you can also share your concern with us. We'll help you out.

 

Additionally, I encourage checking our Help articles page for reference. From there, you can read articles that can guide you in completing your task.

 

Please know that you'll always have space here in the Community. I'm here to back you up.