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steveH4650
Level 1

Incorrect foreign currency exchange rates auto uploaded by Quickbooks

Hi all,

I am located in Indonesia and the home currency is Indonesian Rupiah. The company operates multi-currency and this is turned on. Foreign currencies used are USD, AUD, GBP, EUR and SGD. With the exception of USD, all other foreign currency exchange rates are incorrect by a factor of 100. As an example and to keep it simple USD1 = Rp 14,121.5 which is correct. Looking at AUD1 = Rp1,029,634.9 which is completely incorrect and should be Rp10296.3. The other exchange rates mentioned are similarly wrong by the same factor of 100.

These exchange rates are automatically uploaded via Quickbooks and Markit!

I can manually adjust the exchange rates but this defeats the purpose of always having accurate market rates provided by Quickbooks and will be cumbersome.

Is there something wrong in the set-up somewhere that is causing this.

Would greatly appreciate your help.