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For the rrsp transfer screen to populate the contribution has to be entered on the RRSP deduction screen: if the amount was not transferred directly to the employees RRSP the RRSP transfer screen will not population with an amount . If the contribution was made to a spouse plan, this was not a transfer to the employees RRSP: the deduction would then depend on the employees RRSP deduction limit for the year. ProFile seems to be handling this correctly based on this CRA information.

Hope this helps