Last year, just before the beginning of the 2019  tax season, I purchased a new, top-of-the-line Dell Computer (SSD, extra HD, plenty of RAM, Windows Professional). It's extremely fast and reliable. Yet last year I had the same problems with Profile that I had experienced in the previous year, and I've already had many problems this tax season (Access Violation, F5 key not switching to the other spouse, two same returns opening at the same time and other issues). My very strong conclusion is the same-it's Profile's issue, not the computer's.