Please  make sure that the mobile carrier is supported and make sure that the name and address on the request esignature screen (see below)  matches the carrier.

Mobile carriers supported with Intuit Sign

We currently support the three major mobile carriers in Canada, Bell, Rogers, and Telus. This creates 87% national coverage, but varies by province. Each major carrier has subsidiary providers that may also work. See this list for the subsidiaries confirmed to be supported. This section will be updated when more subsidiaries and carriers are confirmed to work with Intuit Sign:

• Bell Mobility
  • Includes Virgin Plus, Lucky Mobile, Bell MTS, Bell Aliant, Northwestel
• Rogers Wireless
  • Includes Fido Mobile, Chatr Mobile, Cityfone, Primus Wireless, Zoomer Wireless, SimplyConnect, Shaw Mobile
• Telus Mobility
  • Includes Koodo Mobile, Public Mobile, DCI Wireless

Note: Freedom Mobile, SaskTel, and Vidéotron are not currently supported carriers.