Hi,

The article will help if the pdf prints characters/garbled  rather than printing as expected. There are several step in the article, that should resolve this issue. For persistent printing of pdfs with garbled text there is the further investigation  step in the article. This is not a general ProFile issue since this issue cannot be reproduced by the development team.

There should be no issues building a pdf. If you have errors building a pdf we have an article you can try here.

There is an investigation for problems using email a pdf. Some people receive message:  error sending mail (11). This error will be resolved in ProFile version  2022.1.0 targeted for release later in November.

I apologize for the inconvenience. If you need further assistance please call us at 1-800-452-9970