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Replying to:
Marthewise
Level 2

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@ProFile Duncan wrote:

Hi, 

There is an issue with files not showing in Client Explorer. Our product development team is working on  resolving this issue as quickly as possible. You could try clearing the database and indexing one year at a time but, this does not resolve the issue if there is a large number of files. I apologize for this inconvenience but we are working on  fix.

 

Couple of other things.
The 2022 ProFile has major systems updates. To this time, database issues are reported but there are not other major issues.

Also, the gpsetup.exe available from the ProFile website is 2022.0.5. at this time. Gpsetup.exe will be updated on  the ProFile website as updates are released.


___________________________________________

 

Thanks Duncan!

 

Is there any way to download a version below 2022.0.5 to avoid the issue until the issue get a fix?

 

Regards