It has been my experience that elderly clients are generally very conscientious and methodical, waiting until they have all their slips.  Certainly I can use Rep a Client and/or AutoFill to get the information, but slips not arriving causes confusion and worry for the elderly who are trying their best to be independent.  The T4A with the $500 for the over-75s hasn't shown up either.  It makes me wonder what other slips Service Canada has managed to not send out properly - T4E's and T4A's for CRB, etc, spring to mind.  Not everyone is computer-savvy, and pushing "My Account" is going to disadvantage a lot of taxpayers.

Jo