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JamesM
QuickBooks Team

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Hi there,

 

It's vital you're able to use the app without getting an error message.  I'll be happy to share more info on this so you can get back on track with doing what you enjoy.  

 

First, I'd like for you to do some troubleshooting on your end. When was the last time you reset the app data? Resetting your app data is an important step in keeping your application clear and free of bugs or latency issues. Resetting the app data typically resolves error messages. To reset the app data, click the Help menu > Reset App Data.

 

Give this a try and let me know how you make out. I'll be on standby. :)

 

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