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LauraAB
QuickBooks Team

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It's great to hear that you're using Sync with Square! Thanks for letting me know and for giving those steps a shot. I haven't heard of any issues with delays, but feel free to try importing the transactions again if you're still not seeing them. If you're still having trouble, I recommend contacting QuickBooks Online support. The Sync with Square app was developed by Intuit, so that team will be able to help you get back on track. Here's how to get in touch.

 

Schedule a Callback or Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.

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Enjoy your week!

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