Hi,

I created a credit memo for a customer because they accidentally sent payment twice for the same invoice.  The cheques were sent 1 month apart, so both cheques were deposited before I realized they had paid twice for the same invoice.  The credit memo amount matches the amount of the extra payment received.  The credit memo was then applied to the next invoice I created for them.  When viewing that invoice, I can see that the credit memo was applied to it.  The Balance Due line on the invoice reflects the invoice total, less the payment applied.  All good.  However, when that invoice is printed, the invoice total does not show the credit memo being applied.   In other words, if the credit memo was for $150, and the invoice that the credit is applied to was $200, The Balance Due when viewing the invoice is $50, but the Balance Due when printing the invoice is $200, as if the credit wasn't applied to it.  Am I doing something wrong?

Thanks - Bruce