Hi there,

It's vital you're able to install QuickBooks on your laptop so you can work from home. I'll be happy to share more information on this. 

I appreciate you going through the steps of updating the program. To avoid any issues with installing the program, it's important to note that you have at least a 2-user license to enable the multi-user feature. The multi-user mode in QuickBooks allows multiple users to install and use the same company file at the same time over a server network. 

To learn more about the multi-user feature, you can check this article: Set up and install a multi-user network for QuickBooks Desktop.

For steps on how to install the program, check out this helpful article: Install QuickBooks Desktop.

In case you have other questions, feel free to contact our chat support team using this link here. One of our agents will be happy to take a closer look at your account and provide the support you need. Otherwise, feel free to leave a comment below.