Hello nancy40,

I hope you were able to enjoy your month away amid what's happening around the world. I know navigating working in self-isolation when you're used to having an office or a designated work area can be complicated, and I want to do what I can to help.

As long as you have QuickBooks Desktop installed on a computer at your home, you should be good to work on you client's file. There are a few options.

The first option is to have them send you an Accountant's Copy. When you have QuickBooks Desktop Accountant, this lets you work on a client file while they also continue to work. I recommend taking a look at the following link, which goes into more details about how an Accountant's Copy works and how you can use it to work with your client and their file: Use the Accountant's Copy

The second option still requires a version of QuickBooks Desktop on your computer, but it can be a regular version. For this scenario, you would need to have your client send you their company file for you to work on and then you would send it back. In this scenario, your client wouldn't be able to work on the file at the same time as you since the information would not be the same between the two afterward. So the person who sends the file would have to pause working until they received the file back.

If you're considering emailing a file back and forth, check out the following article about creating a company file that works with emails: Create and open portable company files in QuickBooks Desktop

To give more details about what your setup is going to be like and your options for working with your client's file, I recommend reaching out to QuickBooks Desktop support. Because of the virus, support has been limited to chat support for QuickBooks Desktop Canada. You can reach out via this link: https://intuit.me/cachat

An agent will be able to learn more and get you on track with your options. Take care!