Hello Rich,

I hope you enjoyed your weekend and that your week is off to a good start. QuickBooks Desktop's ability to customize the emails you're sending to your customers is a great way to add your personal touch to communications with them.

As my colleague JamesM mentioned, to look for the customization options, visit the Preferences section of your company file setup. When you're not seeing the option you're looking for, including this one of adding the Job name to the subject line, that means it's not available at this time.

I have two recommendations in this case. The first is to submit feedback about this feature to our product development team. It's as simple as going to Help, then choosing Send Feedback Online to do and many of QuickBooks Desktop's current features exist because of feedback from users like you. It's a great way to have your voice heard.

My second recommendation is to manually add the Job name to the subject line if you have the option to do so. It's an extra step, but it will ensure you have the details you'd like included for your customer.

Give me a shout if you have further questions. I'm here to help.