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I see that the recent QuickBooks Online update has been presenting some challenges for you, @accounting687. Please know that I’m here to help you work through them.
Before we proceed, could you please specify which feature in QuickBooks isn’t working as expected? Providing more details will help us assist you better in finding the right solution.
Please note that access to both mobile and desktop versions is limited, and certain features may not work.
In the meantime, we can do a browser troubleshooting step to determine if the issue is related to the browser you're currently using.
Begin by clearing your browser’s cache and cookies, as stored data can sometimes become outdated or incompatible, which can impact website functionality. Alternatively, you can try accessing your account using a different web browser, such as Chrome, Firefox, or Edge, as switching browsers often resolves these types of issues.
You can also continue working with QuickBooks using a mobile or desktop browser.
Please respond to this post for more information about your concern. We want to ensure we address all your issues.