Hey there, Ratha.

Thanks for turning to the Community for support! I'd be happy to help get you back on track.

Based on the information you've provided, I recommend making sure you're using the latest release for QuickBooks Desktop. In addition, you'll need to reach out to our support team outside of the Community in order to validate your QuickBooks Desktop license key. You can reach them by following this link.

If you have any other questions, feel free to reach back out.