Hi JeanFrancois64,

I also recommend that you uninstall, then reinstall the app. This will ensure it's up-to-date, then set up the automatic mileage tracking feature. In addition, I suggest reviewing this guide, to fix mileage tracking issues.

If the issue persists, please contact our customer care team at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST. 

If you have any other questions, feel free to reach out again. We would be happy to help!