Hello GStew,

Thanks for reaching out to Community.  I can understand your concern, when a payroll adjustment isn't reflecting in QuickBooks payroll.  I would be happy to provide some insight here!

If at any time you reached out for payroll corrections, you would have submitted a pay edit spreadsheet. Once submitted to our QuickBooks Payroll specialist, they would make the necessary corrections from the 'back end' of your account, ensuring all areas are balanced and accurate on the associated payroll forms.  Because it is done 'behind the scenes' so to speak, you won't see the values within your product, as this would be an adjustment.

Should you require additional assistance, please don't hesitate to contact our QuickBooks Desktop Customer Care team outside of Community.  They would enjoy the opportunity to work with you personally, and review your situation in more depth, so you can complete your QuickBooks goals with peace of mind.

Feel free to touch base with us again, if you have other questions.  We would be glad to help!