I can't get rate and units to show up on my invoices and estimates links.

I was on with a chat agent sharing screens for literally an hour and they could not solve this with me. I have to DL PDF's from inside my account and send to clients now, but this doesn't let me track activity on the invoice.

If I print or preview in my account, rate and units show up on the invoice and estimate.

When I send a link, they are not showing on the estimate you get when you click "show invoice" or "show estimate", even if you download the pdf.

When I am editing an invoice, I can chose a template and in the template setup, there they are - rate and units on each line.

But not on the link I send to clients.  This is terrible.  It looks bad to have big numbers without breakdowns.

PS took me 20 minutes to post this as I kept logging into the community forum, which kept rejecting my post with an error "authentication failed" but i got past that so never mind... and then got "post flooding detected" when I tried to add "Product" into the box at right grrrrr