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Replying to:
JamesM4
QuickBooks Team

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Hi JaySeek,

 

Welcome to the Community. QuickBooks is designed to help you have a seamless experience while using the program. I'll be glad to assist and steer you in the right direction. 

 

To get started, are you getting an error message that's preventing your transactions from automatically syncing? In case you're getting an error number, I recommend checking out the articles below that help you fix the errors in the program:

 

I also suggest clearing cache and cookies on your browser. This is a great way to clean your browser allowing it to work more efficiently. Here's a helpful article that shows you how to clear cache and cookies. 

 

In case this issue persists, I encourage you to contact our support team so they can assist you further with this. Here are our contact details: 

  • Schedule a Callback or start a Chat: click (?) in the upper right in QuickBooks Online > enter "Contact support" > choose Contact Us > provide a brief summary > select Let's Talk > choose Get a callback or Start a Chat.
  • Social MediaFacebookTwitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted on how you make out. I'll be one message away.

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