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Robgc
Level 2

Updated from 2023 to 2024 Desktop Pro

Has anyone else discovered that bank feed information in the chart of accounts gets mixed up when converting a company file from Desktop Pro 2023 to 2024?

 

When I open an account from list -> chart of accounts -> edit account in 2023 the bank account details on the first tab is correct and feed information is correct on the second tab, when I open the same company file in 2024 (which does an automatic rebuild/conversion) the bank feed information gets corrupted in the feed tab for some but not all credit cards and the credit card has xxx instead of the full number. Not sure if that is something I set up that way many years ago but in 2023 is shows the full credit card number. Also the "quickbooks" logo disappears and the bank name also is blank in the bank feed tab information.

 

I am going back to desktop 2023 in hopes it still works using a backup file.

 

Am I the only one having this issue with installing 2024 today?

 

This is for the Canada version of Desktop Pro

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